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Who are we?

Our History

Everglow is an association incorporated under the Associations Incorporation act 1981 (QLD).

Our central office is in Townsville, Queensland, and we provide services in Townsville, Ingham and Ayr.

Everglow began as a pilot program in Townsville in 1988, under the Community Options Model, providing community based services to older people from cultural and linguistically diverse backgrounds (CALD).

The pilot was successful and the Ethnic Liaison Project was established in 1989. The project continued to grow reaching out to provide home care services in Ayr and Ingham to new Australians and first and second generation Australians.

Ethnic Community Care Links was incorporated (ECCLI), in 1996 and by 2002, provided services to over 230 clients and employed 60 bilingual personal carers speaking a total of 45 languages.

Our basis for how we deliver services and conduct business is the principle to ‘Value Me As I Value You’.

We believe that there is strength in diversity and community. For 35 years we have developed a reputation for working in partnership with our clients to provide safe and quality care that is  personalised, dignified, respectful and focused on maintaining individual autonomy and community connection.

In 2015, with the ECCLI brand and philosophy well established within the community, the members decided to rename the association as Everglow and extend services to the broader community. ECCLI still retains a number of places in the Home Care Programme which are prioritised for persons from a CALD background and our ability to provide culturally appropriate services and language facilitation remains unchanged.

Today Everglow has over 1,000 clients and over 100 staff. Our commitment to individual and community wellness remains as strong as ever.

In August 2021, Everglow was one of three finalists in the LASA Excellence in Age Services Awards and the only North Queensland representative. 

Our Mission

Everglow is a Not for Profit, community based organisation primarily funded by the Federal Government. We provide services under the Commonwealth Home Support Program and Home Care Program. Our goal is simple – bring out the best in our clients so that they remain at home and in their community. We do this through the provision of services which assist in strengthening physical, mental and emotional well-being and fostering social connections.

Our Mission

Everglow is committed to providing quality services and is subject to regular audits and assessments to maintain currency.

  • We have been assessed as meeting all 18 of 18 expected Home Care outcomes by the Australian Aged Care Quality Agency (AACQA).
  • We have a comprehensive quality system, which includes policies, procedures, governance frameworks and regular auditing.
  • We are registered with the Australian Charities and Not-For-Profits Commission and adhere to annual reporting requirements.

Everglow staff are registered with the following Professional bodies and undertake regular training to maintain currency.

  • Occupational Therapy Board of Australia.
  • Australian Health Practitioner Regulation Agency (AHPRA).
  • Australian Association of Social Workers.

Our Executive Team

Chairman Board Member - Eileen McGrath

Eileen McGrath

Chairman

Huda - Website

Huda Ammar

CEO

David Kingston - Treasurer

David Kingston

Treasurer

Board memeber - Hellen with logo 2

Helen Stallan

Committee Member

John Hathaway

John Hathaway

Committee Member

Damien Farrington

Damien Farrington

Committee Member

NELA ALLAN

NELA ALLAN

Committee Member